Flomount International Privacy Policy
At Flomount International, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your data when you visit or make a purchase from https://www.flomount.com/.
Information We Collect
a. Device Information
When you visit our website, we automatically gather certain details about your device. This includes:
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Browser type
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IP address
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Time zone
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Installed cookies
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Referring/exit pages
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How you interact with the site
This data is collectively referred to as Device Information and is collected using technologies such as:
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Cookies – Small data files stored on your device that often include a unique, anonymous identifier.
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Log Files – These record actions on the site and include your IP address, browser type, Internet Service Provider (ISP), referring URLs, and timestamps.
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Web Beacons, Tags, and Pixels – These are electronic files used to monitor browsing behavior or marketing effectiveness.
b. Order Information
When you place or attempt to place an order through our website, we collect the following details:
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Full name
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Billing and shipping address
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Email address
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Phone number
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Payment information (including accepted methods like Credit/Debit Cards, UPI, Net Banking, Wallets, and others as supported)
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Purchased product details
This data is referred to as Order Information.
c. Additional Information
We may also collect:
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Information you provide through contact forms or support requests
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Survey responses or feedback submissions
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Marketing preferences and opt-in choices
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Any communication between you and our support team
Together, Personal Information in this policy includes both Device Information and Order Information.
How We Use Your Personal Information
We utilize the data we collect for the following purposes:
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To process orders – including payment handling, shipping, and confirmation.
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To communicate – providing you with updates, order confirmations, or customer support.
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To protect – screening orders for potential risk or fraud.
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To improve – analyzing how users interact with our site to enhance features and performance.
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To market – when in line with your preferences, we may send you promotional emails or product recommendations.
Sharing Your Personal Information
We do not sell or rent your personal data. However, we may share it with trusted third parties only when necessary for:
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Fulfilling your orders (e.g., payment processors, shipping services)
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Website maintenance and analytics
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Legal or regulatory compliance
All third-party partners are required to maintain the confidentiality of your information and adhere to strict data protection standards. Where possible, your data is anonymized before sharing.
Data Retention
We will retain your Order Information for our records unless and until you request us to delete it. This helps us maintain service history, resolve disputes, and comply with legal obligations.
Your Rights
You have the right to:
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Access the personal data we hold about you
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Correct any inaccuracies in your information
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Request deletion of your data
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Object to the processing of your data
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Withdraw consent at any time
To exercise any of these rights, please contact us at info@flomount.com.
Updates to This Policy
We may modify this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The latest version will always be posted on this page, and we encourage you to review it regularly.
Contact:
If you have any questions about this policy, please contact us:
8W Building, 5th floor DAFZ
Po Box DXB 76075, Dubai, UAE
Email: inquires@flomount.com
Phone: +971 56 111 1958